Privacy Policy

1. Information we collect

Account information you provide directly: your name, email address, country and the name you want printed on your certificates.

Learning activity generated as you use the platform: lessons completed, quiz and examination attempts, scores and time spent on assessments.

Payment information handled by our payment processor. Card details are never stored on Sportcert servers.

2. How we use your information

To deliver the certifications you enroll in, track your progress, score your assessments and issue your credentials.

To operate the public verification page, which displays the credential holder's name, certification, level, certificate ID and issue date.

To send transactional messages about your enrollment, payments and results. Marketing email is opt-in and separate.

3. Public verification and your name

Certificates are designed to be checkable by third parties. When someone enters a valid certificate ID, the verification page shows the details listed above. Consider this before choosing the name printed on your certificate.

No email address, payment record or learning activity is exposed through verification.

4. Data retention

Account and learning records are retained while your account is active. Issued certificates and their verification records are retained after account deletion so that credentials already relied upon by employers remain checkable.

5. Your rights

You may access, correct or export your personal data, and request deletion of your account, by contacting us. Rights vary by jurisdiction and some may not apply to you.

Deleting your account removes your access to course content. It does not invalidate certificates already issued.

6. Cookies and analytics

We use cookies necessary to keep you logged in and to remember your preferences, and analytics to understand how the platform is used.

7. Contact

Questions about this policy can be sent to the address listed on our contact page.